At WOW Factor, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or place an order.

1. Information We Collect

We collect the following information when you use our website:

• Full name

• Phone number

• Shipping address

• Email address (if provided)

• Order history and product preferences

• IP address and browser/device details

2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Provide customer support

• Send order-related updates via SMS or WhatsApp

• Improve our website, products, and user experience

• Send promotional offers (only if you opt-in)

3. Payment Information

WOW Factor currently offers Cash on Delivery (COD) as the only payment method. We do not collect or store any credit/debit card or bank information.

4. Sharing of Data

We do not sell your personal data. Your information is only shared with:

• Our delivery partners to fulfill your orders

• Customer service providers (if needed)

• Legal authorities if required by law

5. Data Security

We take reasonable steps to protect your data from unauthorized access or misuse. Your data is stored securely and accessed only by authorized personnel.

6. Your Rights

You have the right to:

• Access your personal information

• Request corrections or updates

• Ask for your data to be deleted

• Opt-out of promotional messages at any time

7. Cookies

We use cookies to enhance your experience on our website. You may disable cookies through your browser settings, but some features of the website may not function properly.

8. Changes to This Policy

We may update this Privacy Policy when needed. Any updates will be posted on this page with the revised date.